Terms of service

Last updated: October 27, 2025

Who we are; acceptance; incorporated policies

EazeTab, Inc. (“EazeTab,” “we/us/our”) operates eazetab.com (the “Site”). The Site provides information about our physician-prescribed program and allows you to join a reservation list and manage basic account details (the “Services”). Clinical services are provided by affiliated professional entities and licensed clinicians (the “Professional Entities”). EazeTab itself does not practice medicine or dispense medications.

By using the Site, you agree to these Terms of Service (“Terms”) and the following documents, which are incorporated by reference and form part of your agreement (collectively, the “Policies”): Privacy Policy, Notice of Privacy Practices (HIPAA) (if applicable), Payment & Refund Policy, Cookie Policy, Cookie Preferences, Your Privacy Choices (Do Not Sell/Share), and Accessibility. Where a Policy addresses a specific subject, that Policy controls for that subject to the extent of any conflict. If you do not agree, do not use the Site.
Eligibility; location & licensure

You must be at least 18 (or the age of majority in your state) to use the Site. Care is available only when you are located in a state where our clinicians are licensed (currently DC/MD/VA) and remains subject to applicable law and clinician judgment. Availability of services and products varies by state. The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13 through the Site.
Not medical advice; emergencies

Content on the Site is for educational purposes only and is not medical advice. Treatment decisions are made between you and the prescribing clinician after an appropriate evaluation to determine medical necessity. If this is a medical emergency, call 911 (or your local emergency number).
Reservation list; no clinician–patient relationship

You may join our reservation list to be contacted about eligibility and scheduling. Joining the reservation list is intake/marketing only and does not create a clinician-patient relationship or include individualized medical advice. A clinician-patient relationship is formed only when you complete a clinician evaluation and are accepted into care.

Reservation fee. A $150 reservation fee may be collected; see the Payment & Refund Policy (linked in the footer) for refundability, timing, and credits. Paying the fee does not guarantee treatment or a prescription.
Clinician evaluation; prescriptions; compounding

Any prescription or compounded medication may be provided only after a clinician evaluation, as required by law. Where permitted, our clinician may compound medications for an individual patient.

Compounded products. Rx only. Compounded medications are prepared for individual patients pursuant to a valid prescription and in accordance with applicable state law and are not reviewed or approved by the FDA for safety or efficacy. Not for resale. We do not guarantee a specific outcome, prescription, formulation, or dose; the prescribing clinician determines medical necessity.
Dispensing & shipping

Medication dispensing or shipment is available only in states where our clinician is licensed and permitted to dispense under local law. Where clinician dispensing is not permitted, fulfillment occurs only through pharmacies licensed to serve the patient’s destination state. We are currently accepting advance reservations and will notify you with an estimated fulfillment window after your evaluation and prescription. Availability and timing are subject to clinician judgment, applicable law, and supply constraints, and may vary by state.
Payments; refunds; chargebacks

Fees, refundability, cancellations, and crediting of reservation fees are governed by our Payment & Refund Policy (incorporated here by reference). Please contact support@eazetab.com before initiating a chargeback so we can assist promptly. Chargebacks filed before contacting us may delay resolution and affect eligibility for future reservations.
Your responsibilities

You agree to: (a) provide accurate, current information; (b) use the Site only for lawful purposes; (c) not misuse the Site (including reverse engineering, scraping, or interfering with security); (d) not attempt to gain unauthorized access to any part of the Site or circumvent any security or access-control feature; and (e) respect intellectual-property and privacy rights.
Privacy; cookies; state privacy rights

Our Privacy Policy explains how we collect, use, and disclose information. Your rights and choices—including California “Do Not Sell or Share” rights and Global Privacy Control (GPC) signals—are described in Your Privacy Choices (Do Not Sell/Share ). We use cookies and similar technologies as described in our Cookie Policy; you can manage settings at any time in Cookie Preferences.
Intellectual property

The Site and its content are protected by IP laws. EazeTab™, DSI®, and Advanced DSI® Technology are proprietary marks; other names may be trademarks of their owners. You may not use our marks without prior written permission.
Third-party links & services

The Site may provide links to or integrations with third-party websites, apps, services, or content (e.g., payment processors, pharmacies, carriers, analytics, practice management software/EHRs, e-prescribing platforms, identity/age verification, scheduling, messaging, or social platforms) (collectively, “Third-Party Services”). Examples are illustrative only and not an exhaustive list. Third-Party Services are not under our control, and EazeTab is not responsible for their content, policies, actions, or security practices. Links or integrations do not constitute an endorsement or affiliation.

Your use of any Third-Party Service is at your own risk and is governed by that third party’s terms and privacy policies (not ours). If you authorize a Third-Party Service to access your information, you do so at your discretion, and such use, storage, and disclosure will be subject to the third party’s policies. We may change, disable, or remove integrations at any time without notice. Omission of any Third-Party Service from this Section does not limit this disclaimer.

To the maximum extent permitted by law, EazeTab disclaims all liability arising from or related to Third-Party Services and your interactions with them. Any disputes concerning Third-Party Services are between you and the third party.
Disclaimers

THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND THE PROFESSIONAL ENTITIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE.
Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EAZETAB, THE PROFESSIONAL ENTITIES, AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR SERVICES. OUR TOTAL LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNTS YOU PAID TO US FOR THE SERVICE GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT. (Some jurisdictions do not allow certain limitations; where they do not, the limitations apply to the fullest extent permitted.)
Indemnification

You agree to indemnify, defend, and hold harmless EazeTab, the Professional Entities, and their personnel from any claims, damages, liabilities, and costs (including reasonable attorneys’ fees) arising from your misuse of the Site, violation of these Terms, or infringement of any rights.
Changes to the Site or Terms

We may modify the Site and update these Terms and/or the Policies from time to time. When we make material changes, we’ll update the “Last updated” date and, where appropriate, provide additional notice. Your continued use of the Site after the effective date constitutes acceptance of the changes.
Governing Law; Dispute Resolution; Arbitration

Governing law. These Terms are governed by the laws of the State of Delaware, without regard to conflicts-of-law rules. Nothing in these Terms limits any non-waivable rights you may have under the laws of the state where you reside.

Informal resolution first. Before filing an arbitration, the party seeking relief must first send a written notice to the other party describing the dispute and the requested relief. If the parties cannot resolve the dispute within 30 days of receipt, either may commence arbitration. Notices to EazeTab: support@eazetab.com and EazeTab, Inc., Attn: Legal, 4927 Auburn Ave., Suite 100, Bethesda, MD 20814.

Arbitration agreement (NAM). Except as expressly excluded below, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by National Arbitration and Mediation (“NAM”) under its then-current applicable consumer arbitration rules and fee schedules, and governed by the Federal Arbitration Act (FAA). The seat of arbitration is Wilmington, Delaware, and hearings will be conducted remotely by default unless the parties agree otherwise. Proceedings will be in English. The arbitrator’s award will be final and binding and may be entered in any court of competent jurisdiction. The arbitrator shall decide all issues of arbitrability, scope, and enforceability of this arbitration agreement (delegation clause). The arbitration and award will be confidential to the fullest extent permitted by law.

Fees. Payment of all filing, administration, and arbitrator fees will be governed by NAM’s applicable consumer fee schedules and rules. If the arbitrator determines that the initiating party violated standards analogous to Federal Rule of Civil Procedure 11(b) (e.g., brought a frivolous claim or acted for an improper purpose), the initiating party must reimburse the other party’s arbitration fees and costs as permitted by NAM’s rules and applicable law.

Mass or batch filings. If multiple, substantially similar claims are filed, the arbitration may proceed under NAM’s supplemental procedures for mass filings or batching (including staged bellwethers and adjusted fee administration) to promote efficient resolution consistent with the FAA.

Individual claims only (class/collective/consolidated waiver). You and EazeTab agree to bring claims only in an individual capacity. No class, collective, consolidated, private-attorney-general, or representative actions are permitted. The arbitrator may not consolidate claims of more than one person or preside over any such proceeding.

Small-claims and injunctive-relief carve-outs. Either party may (a) bring an individual action in small-claims court of competent jurisdiction or (b) seek temporary or preliminary injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information pending arbitration.

Venue for limited court proceedings. For any court matter (e.g., enforcing or confirming an award, or for the carve-outs above), the parties consent to jurisdiction and venue in the state and federal courts located in Wilmington, Delaware.

30-day opt-out. You may opt out of this arbitration agreement by sending written notice within 30 days of first accepting these Terms. Include your full name, the email used for your account, your mailing address, and a clear statement that you elect to opt out of the arbitration agreement. Send to support@eazetab.com (subject: “Arbitration Opt-Out”) and mail to: EazeTab, Inc., Attn: Legal — Arbitration Opt-Out, 4927 Auburn Ave., Suite 100, Bethesda, MD 20814. If you opt out, this Section does not apply; the rest of the Terms remain in effect.

Jury-trial waiver. If a dispute proceeds in court rather than arbitration, both parties waive any right to a jury trial to the fullest extent permitted by law.

Severability; survival. If any portion of this Section 16 is found unenforceable, the remainder shall still be enforced to the fullest extent permitted, except that if the class/collective/consolidated waiver is found unenforceable, then the entirety of this Section 16 will be null and void. This Section 16 survives termination of these Terms and your use of the Services.
Order of precedence

If there is a conflict among documents: (1) the Notice of Privacy Practices (HIPAA) governs for PHI; (2) the Payment & Refund Policy governs payments, credits, and refunds; (3) the Privacy Policy, Cookie Policy, and Your Privacy Choices govern data, tracking, and state privacy rights; and (4) these Terms of Service govern all other matters.
Contact

Questions about these Terms or the Services: support@eazetab.com or 4927 Auburn Ave., Suite 100, Bethesda, MD 20814.
Reservation Form Disclaimer

By joining the reservation list, you acknowledge that:

Clinician evaluation required: Any prescription or compounded medication
may be provided only after an evaluation by our clinician, as required by
applicable law.

Physician-prescribed & in-office compounding: Where allowed by law, our clinician is permitted to prescribe and compound medication in office for an individual patient.

Licensure & location: We deliver care only in states where our clinicians are
licensed (currently DC, Maryland, and Virginia).

Intake only: Joining the reservation list is intake/marketing only and does not
create a clinician-patient relationship or include individualized medical advice.

No guarantee of treatment: An evaluation does not guarantee a prescription,
compounded product, or specific outcome; all decisions are made by the
prescribing clinician based on medical necessity and applicable law.