Payment and Refund Policy

Last updated: October 27, 2025

Scope

This policy applies to reservation fees and related charges collected on eazetab.com.

Reservation Fee

  • Amount: $150 per reservation.
  • Purpose: Secures your place in line and supports intake, scheduling, and readiness for evaluation.
  • Note: The reservation fee does not purchase medical services, treatment, or medication, and does not guarantee a prescription.

Refundability & Credit

  • $50 Non-Refundable Portion: Covers administrative and reservation processing costs (intake review, prioritization, scheduling preparation).
  • $100 Refundable Portion: Refundable upon request before your clinician evaluation is completed.
  • Credit Toward Prescription: If a prescription is issued following your evaluation, the $100 refundable portion is applied as a credit toward your first prescription (less applicable fees, taxes, or shipping).
  • If no prescription is issued, you may request a refund of the refundable portion per this policy.

Cancellations & Changes

  • You may cancel your reservation any time before your evaluation is completed to remain eligible for a refund of the $100 refundable portion.
  • If you do not attend a scheduled evaluation or cancel after the evaluation, the fee is not refundable (credit applies if a prescription is issued).

How to Request a Refund

To request a refund:

  1. Email support@eazetab.com with:
    • Full name
    • Reservation email
    • Order number
  2. Approved refunds are issued to the original payment method within 5–10 business days (processing times may vary by bank).

Chargebacks

Please contact us to resolve billing concerns before initiating a chargeback. Chargebacks filed outside this policy may delay resolution and could affect future eligibility.

Availability & State Requirements

Payment does not guarantee timing of product availability. Care and dispensing are provided only where our clinicians are licensed and permitted under local state law. Availability and timing may vary by state.

Questions

For assistance with payments or refunds, contact:
support@eazetab.com